Showing posts with label Confidence in Handling Challenging Conversations. Show all posts
Showing posts with label Confidence in Handling Challenging Conversations. Show all posts

Wednesday, 16 January 2013

Learning Events & Courses in 2013

Hello All,

We've got quite a lot of information on some learning events/courses that may interest you.

At the BL, there are a variety of courses you can take in 2013:




Workshops available for staff
We have received notification from Human Resources Organisation Development that they are currently taking bookings for the three courses outlined below.  The workshops will be run between now and March 2013, and waiting lists have been set up. 

If you are interested in any of the workshops, please first consult with your line manager then, if approval is given, contact Godfrey Waite via godfrey.waite@bl.uk or telephone x 7275.

A Coaching Style of Management - full day
This workshop will give you the knowledge, skills and confidence to adopt, as appropriate, a 'coaching style' when managing and working with people. For more information, dates, times and venues on this workshop, please click here Opportunities and Courses

Confident Communication – half day
The workshop will encourage and equip you to communicate confidently, effectively and constructively when dealing with day-to-day challenges in the workplace.For more information, dates, times and venues on this workshop, please click here Opportunities and Courses

Confidence in Handling Challenging Conversations - half day
This workshop will offer practical techniques on how to effectively handle and confidently deliver potentially difficult conversations with colleagues. For more information, dates, times and venues on this workshop, please click here Opportunities and Courses

Please note you need your line manager’s approval before booking onto any of these workshops.

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Funded IT Application Specialist Apprenticeships - Spaces available for Jan, Feb and March starters

Would you, or your colleagues, like fully funded comprehensive IT training to build your skills and confidence in using your computer?  Is the only reason you aren't training down to budget?  If so, this could be just for you.

The IT Application Specialist Apprenticeship with Happy Computers offers funded classroom training for the City & Guilds Level 2 Diploma for IT Application Specialist. This includes all of the following: 
  • Word: Create a report, improve document layout, create and format tables, create a Table of Contents and use Headers & Footers
  • Excel: Create a budget spreadsheet, including formulas, charts and using filters
  • PowerPoint: Create a presentation, including images, charts and automated slides 
  • Outlook: compress attachments, create a signature, use out of office, schedule meetings and create an email distribution list
  • MS Publisher: Create and format newsletters and leaflets, importing text and images
  • Access: Create a database, create queries, create and format reports
Training is available in MS Office 2007/2010
Each classroom training session includes a step-by-step manual and two years use of our IT help-line on anything covered by your training.

Plus: As a bonus, once you complete the Apprenticeship, you can attend any one day Happy Computers course on our public IT training schedule, at no charge (or a two day course at half price). 
  • Length:  11 days of classroom training (one day per month), plus work-based coaching & support
  • Timescale:  At least 12 months
  • Location:  Training will take place at our training centre in Aldgate, London E1
  • Cost: Funding is available to anyone that meets all the following conditions:
    • Is a UK or EU citizen.
    • Is in employment.
    • Is aged 19 or over.
    • Does not have a level 4 qualification or a degree.
    • Call for details of funding.
This course is suitable for anyone who works with a computer on a daily basis, from managers to admins.  It can be for individuals or we could train up to 8 of your staff as a group.

Our guarantee
You will be hugely more confident and more capable in using your computer by the time you achieve your qualification.
Please do pass this email onto whoever in your organisation is responsible for training.

Why is it Funded?
It is a key priority for the government to increase IT skills in the workplace and adult apprenticeships are the way it wants to achieve them. The qualification is therefore funded by the Skills Funding Agency.
How to apply
Simply click 'Reply' to express your interest, and make sure you include your phone number. Do let us know if its just for you or there could be several people in your organisation interested. For more information please ring Suzi on            020 7375 7300       or go to our website>>>

Best wishes,
Henry
            07870 682442       

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Dear All

You may remember that in the last couple of years Prospect has organised a number of careerplus workshops for members affected by redundancy or organisational change.    We now have funding to run a further two workshops by the end of April and the purpose of this email is to find out whether you have any members who would benefit from attending. Unfortunately the offer is limited to members in England due to public funding limitations, but we would obviously be interested in arranging workshops at venues where there are sufficient people affected.  This could be a workplace provided at least 10 members were potentially affected.

I look forward to hearing from you if you think that this is something that your colleagues would find of benefit, in the meantime if you have any queries please contact me.

Kind regards Kate

Kate Antoniou
ULF Project Development Worker

M:             07889 181084      

www.twitter.com/prospectunion


If you are interested in a Careerplus Workshop, please contact one of the Prospect Learning Reps!

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We're celebrating 882 hits on our blog!!!  If you know other Union members (any union) 
who've not heard of the Learning blog, can you send them the link Please?  

We're looking forward to our 1,000 hit!

Thank you so much,

Your BL Union Learning Representatives,
Melanie Johnson, PCS [London]
Iwona Jurkiewicz, Prospect [London]
Marjorie Newson, Prospect [Boston Spa]
Andy Robinson, Prospect [Boston Spa]
Sarah Wood-Ripley, PCS [Boston Spa]


Friday, 17 February 2012

Many More Announcements

Important dates for your calendars:
The BL's Learning at work 2012 Event
Will be on Tuesday 22nd May in Boston Spa
and
 Tuesday 29th May in London

More news and information to come

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Shawn Achor: The happy secret to better work



12:21 minute long talk

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Dear Colleagues,

Human Resources Organisation Development is in the position to offer a Confidence in Handling Challenging Conversations workshopat St Pancras and Boston Spa. Please see attached.

We are asking for your support in drumming up interest by informing staff members within your directorate and or within your trade union of this opportunity available.

If you or any of your colleagues would like to book a place or to express interest, please contact me via godfrey.waite@bl.uk or telephone x 7275.

Regards,
Godfrey Waite

This workshop will offer practical techniques to handle potentially
difficult conversations with colleagues effectively and with
confidence.


Anyone who manages staff and/or has to deliver challenging
conversations with accountability, in the work place.


Delegates will:

·         Have a clearer understanding of the value of working with a moderate amount of substantive conflict as a manager.
·         To be aware of conflict management strategies to widen the participant’s toolkit of management skills.
·         To enhance knowledge of how to respond to staff in challenging work place situations.
·         Support development in the following competencies: personal and professional impact, leading change, managing and developing people.

St Pancras:     28 March 2012      9:00 – 12:45 or 13:15 – 17:00
                        20 April 2012         9:00 – 12:45 or 13:15 – 17:00
 Boston Spa:   2 March 2012         9:00 – 12:45 or 13:15 – 17:00
                      27 March 2012        9:00 – 12:45 or 13:15 – 17:00

Email Godfrey Waite or telephone him on ext 7275
Please ensure you have the approval of your line manager to attend.

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For Union members ONLY:



Dear Colleagues,

Unionlearn in Yorkshire & the Humber are developing a Green Skills forum for reps and others who have an interest in this agenda.  This will be held on a quarterly basis throughout the region.

The inaugural event will be held at the unionlearn offices on the 20th March 2012 starting at 9.30am  and will be a chance to familiarise yourself with new, existing and future initiatives concerning this key development area of work.

The event will give Union Learning Reps the opportunity to shape how this new forum will work and to have their say on key ‘Green Issues’ in and around the region.



The forum will provide a platform to discuss and identify implementation tools, strategies and local initiatives from theory to practice, draw on current research to discuss future ideas as well as to identify the obstacles and challenges lying ahead for the development of skills, education and training policies for a low carbon economy.

The forum itself is expected to:
·         Compare methods and tools used in monitoring and evaluating developments in the green economy and local labour markets.
·         Indicate how research can support better targeted policy making and skills strategies.
·         Provide inspiration and ideas for future research and collaboration.
·         Promote the sharing of best practice between unions, individual reps and workplaces.
·         Develop strategies to support members within the region

The forum will be taking place at the unionlearn offices at 33 Park Place, Leeds, LS1 2RY on Thursday 20th March 2012 from 9.30am and will be followed by a networking lunch at around 12.30 (lunch will be provided)

If you are interested in attending this event could you please confirm your intention along with any dietary requirements to the following email address – afox@tuc.org.uk by Friday 9th March. 

Places are limited so will be allocated on a first come first served basis.

Kind Regards
  
Addam Fox

Unionlearn with Yorkshire and the Humber TUC
33 Park Place
Leeds
LS1 2RY
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For Prospect members ONLY:

If any Prospect members are interested in the CareerPlus Workshop for Leeds on 8th March at 3 Albion Place Leeds, LS1 6JL.  please email me at pauline.tee@prospect.org.uk

Many Thanks
 Pauline



Pauline Tee
ULF Project Development Worker
M:             07834 451785      

Prospect Head Office
New Prospect House
8 Leake Street
London
SE1 7NN
www.prospect.org.uk

 Prospect CareerPlus Workshop

Career Transitions
Thursday, 8th March 2012 – 3 Albion Place, Leeds

Aim:

To equip participants with the awareness and skills necessary to manage the range of career transitions that they will face in this current climate of change

Enable participants to:

§        appreciate the emotional journey that they are facing as they embark on the next stage of their personal career development
§        create an awareness of their marketable skills and an understanding of how to describe these effectively to potential recruiters
§        develop an understanding of what recruiters look for on CVs and applications
§        gain greater confidence in how to deal with interviews through effective preparation
§        consider a range of job hunting tactics and how to choose the most appropriate methods for their circumstances
§        develop greater confidence in their ability to network effectively in their job hunting
§        formulate a clear plan of action of their next steps

10.00 am         Tea & Coffee and Welcome

10.15                                Session 1: Introduction

10.45                              Session 2:  Career Transition        

11.15                              Session 3: Transferring Skills and Competencies in the Marketplace

12.00   pm      Coffee/Tea

12.15               Session 4: Intelligent Job Hunting

1.15                                  Lunch

2.00                 Session 5: Effective Applications

3.00                 Tea/Coffee

3.15                 Session 6: Interviews

4.00                 Session 7: Review of Day, Action Setting and Wrap Up

4.30                 Close